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I am overwhelmed with gratitude. Mike and his team has done a stellar job on my car. The work is so neatly & professionally done. My car was in an accident, but Mike made sure after all the repairs were complete that my car looked as good as new! He constantly kept me informed along the way about the next step or part that he needed to order for my vehicle. I thought that was simply amazing because he went above and beyond to make sure I was assured that my car was in good hands and I had no reason to worry. Thanks Mike. I really appreciate all that you done. I highly recommend any and everyone I know to go to Mike's for auto body repairs. ” — Bonvella, June 2020
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Sentiment Analysis
Everyone we spoke with there was very kind and patient with dealing with all our questions, concerns, and the back and forth between the insurance company.
From the moment I called to the time I drove away from the lot Bar Harbor Auto Body was nothing shy of amazing!
Mike took the time on every call to go over where they were, next steps, findings when removing truck bed and much more in a way I could understand (I am not a car guy but the time he took to explain things made me understand).
Unfortunately in need with all the horrible drivers allowed on the streets an those without a lic who continue to drive putting others at risk !
Everyone from owners to lot tech treat their guests with respect.
They even took the time to explain all the things that were done, such as body panels, doors and bumpers removed and refinished, and panel gaps adjusted.
Austin even went the extra step and called me and went over the entire estimate with me and told me the final price to make sure I was happy with everything.
Hit a dear a couple weeks ago and for the first time in my 56yrs I had to use my auto insurance, I've never dealt with the whole process and it was very frustrating but Mike made it so much more pleasant and my car looks fantastic.
They kept me up to date on everything that was being done with my vehicle, fought the insurance company on costs, explained all the repairs to me, and shined up my vehicle before giving it back.
I highly recommend this place to anyone who needs auto body repairs!
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