Big O'S Automotive

Big O fixed the problem perfectly, then notified me that the charge was $0 because Big O had previously repaired that same wheel bearing less than a year ago, but the replacement bearing was faulty and had conked out prematurely.

I I called them on a Monday morning and told them about the problem I was having with the front drivetrain on my four-wheel-drive pickup truck.

I even once brought a truck to them I thought my transfer case was shot it was just missing a bolt - they said it’s ready no charge who does that !!!

They were very considerate, informal and appreciated the understanding the mechanic had in my dilemma with my vehicle and fair price for their services.

They even called me a week or so after the work was done to make sure everything was running well.

The first time I called here i told them what was going on with my vehicle and even gave them the error code to help them they did a good job, but now i called twice the first time a female picked up the phone and i just needed a estimate and i even told them what it going on with my vehicle and the oil leak where is coming from she said they will call back next week and nobody called then i call again today and i asked for a estimate and explained what is the issue with my vehicle and the guy said we don’t have a repair man at this time and hung up and did not even ask for my name, it’s like mechanics are allergic to the word estimate

Honestly I would have been charged by midas and not given as much information big O's automotive offered me.

Free candy keeps me coming back.

I’d recommend Big O Automotive to anyone needing quality care and complete customer satisfaction.

Got my truck in and out in one day