Conrad's Auto Transmissions
I am sure I am not the easiest person to work with as I know my communication skills are not great. However, Jason was VERY nice and extremely helpful. We needed a diagnostic test ran on our car and when we talked to the dealership we were under the impression that we could choose someone to work on our car as long as they were ASE certified. Unfortunately that was not the case. We are sad that they can't work on it. As far as the diagnostic text goes, they told us it would be done by 11 that day however it was done Sooner. They are quick effective and nice I would recommend the shop to anyone. Thanks for all your help Jason!
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Sentiment Analysis
Jason is incredibly helpful and was able to squeeze me in (luckily he had the parts) in a pinch while parts were waiting on another project.
Jason gave me an initial quote and after digging in to the issue determined it wasn't as bad as previously thought and fixed it for less than half of the quote.
Instead of trying to up sell an aux cooler, they offered a much cheaper thermostat bypass.
Good honest people here.
They did a bunch of other small stuff that, for me, proved that they went above and beyond to take care of my truck.
Jason is very helpful in explaining exactly what is wrong and what they did to fix i highly recommended them!
I came to Conrad's thinking that I had a problem with my transmission, and it ended up being that there was nothing wrong at all - just a little problem with a loose bolt and washer.
Now both my vehicles have manufactured warranties but if I ever have an issue out of warranty this is where I will go.
We needed a diagnostic test ran on our car and when we talked to the dealership we were under the impression that we could choose someone to work on our car as long as they were ASE certified.
He had his lift occupied and could not get me in right away so I pulled my transmission out, brought it to him.
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