Remarkable! Son bring auto home to Boston, MA from Fl -low profile rear tire blew out and donut installed to get to a tire co in Mclean VA area. Had tire shipped in overnight as know one had tire and it was back ordered for wks. Went to Dealership (Merc) to have tire installed and they attempted, put tire on rim but could not set it- charged him 240. 00 for trying. He brought tire to four specialty tire shops only to be told it was stretched by Merc and would not set and advised other tire shops. He went to each one with same results. I flew in following morning to get this accomplished as it was impossible for me to understand. These wheels and rims less than a year old and very expensive. I proceeded to four different recommended shops only to end with Craftsman. They understood the...
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- Services
- Oil Change & Full Service Repair
- Tires
- Disinfection
- Concierge Services
- Corporate
- Fleet
- Fundraiser
- Military
Sentiment Analysis
Very professional group of workers, created a personal connection but still getting the job done.
The service on my car was excellent all the way from Matt behind the counter who greeted me to when I picked it up 2 days later!!
Andrew took care of me and explained all the issues with my car in detail.
Just an addition to my 3 year old post, they still have a fantastic staff that are willing to help as much as possible, I appreciate the work Andrew did for me while I was out of town!
Did a fantastic job helping me out..
I've been using this business for the last three years and each time I go the experience is great.
Diagnosis of entire vehicle was done which was needed for other problems that I knew I had since the CRV has been perfect since the day I got it.
Awesome customer service!
Friendly staff - accommodated my schedule.
Great job and very knowledgeable
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