I had the pleasure to hire and work with Don Graff at Global Auto Mall in New Jersey. Don and his amazing team relaunched our sales BDC, including updating our CRM, getting buy-in from our staff, and training, resulting in new cooperation and growth culture. Don hired the best BDC manager he knew, developed the BDC staff, and embedded processes that simplified daily tasks leading our dealership to consistently sell 400 units monthly versus 300 a month before hiring Don. I can say Don Graff is a true professional and a good friend now. ”
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Sentiment Analysis
He is able to use his extensive experience within the digital space along with his knowledge of the Northeast demographic to tailor a program designed toward increasing profitability and efficiency, lowering costs, and improving CSI across the board.
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