East Coast Collision
If I could give this place 10 stars I would! ! I got into a car accident and my insurance company told me to come here to get my car fixed. When I walked in, the were super nice and talked to me like they were happy I was there. They made the process very easy, they came out to look at my car and gave me all the information I needed and made me feel very comfortable leaving my car with them. They were ON POINT about calling me and giving me updates on my car every step of the way and would leave a VM if I didn't answer. Once I came to pick up my car (which took less than a full week), they were, again, very nice and happy to see me and gave me all the info. Even when I called to ask questions, they were so eager to help and made me feel like I could ask anything and they'd help. I...
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Sentiment Analysis
Service was great from booking the appointment, letting me know about which rental dealer was closest, fixing my issue, and keeping me updated on costs and timeline.
Really nice guys that stayed in constant communication.
Excellent job and great customer service.
East Coast Collision provided expert - and ahead of schedule - repairs on my car.
Most places would have kept the paint and used it for another vehicle but a gesture like that along with the wonderful customer service makes me want to recommend this place to anybody.
East Coast Collision were so very professional and the quality of their work was amazing!
1 month after an initial consultation and estimate (and also to ensure parts were in), and then 1 week after leaving my car with them for repairs,
Actually damaged to my car in a accident they did a fantastic job
East Coast Collision provided top notch customer service!
Excellent customer service including keeping me updated on the progress of the repair and my car was completed before they originally estimated it to be.
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