Extra Care Auto Repair – San Bruno
As others have said, it can be very difficult to find a car mechanic that is reliable and trust-worthy; especially if you are not that confident in your own automotive knowledge. Originally I met Mike when I bought my 2001 Mustang from him. There were a couple of minor issues with the car which he was happy to fix for me for free after I bought it (to be honest there was no real obligation for him to do so). I had just moved to the Bay Area, and was concerned about finding a good mechanic, so I decided to start using Mike for all my servicing needs. I did this even though it's actually a bit of a hassle for me getting my car there (I live in SF - but the guys are always happy to pick me up or drop me off at the BART). Eventually I decided to use them for servicing m wife's 2003...
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Sentiment Analysis
I was in a bind, car broken down at least an hour and a half drive away from home, and the techs at Extra Care helped me figure out the problem and devise a way to get home on 3 cylinders and provided me with next steps for getting it fixed.
Honest service: they diagnose and fix only what is needed for repair or service.
He fixed my car twice and it was a fast turn around!
The owner Mike was extremely helpful over the phone while trying to get a tow.
Super nice, very Friendly and my car for fix within one hour on a Sunday!
Very helpful and knowledgeable!
I was concerned about alignment, and he explained that it doesn't really save you that much gas mileage unless the car is really veering off course.
They were able to take my broken down car when nobody else was able (which is nobody’s fault, everyone is busy) so I really appreciated that he squeezed us in.
I came to Mike in an emergency because my 2004 Pontiac Grand AM randomly broke down on me with a peculiar problem … I was on my way to work when my car suddenly started flashing Service Engine Soon alongside extreme trembling and accelerating was no longer an option because the sound emitting from the engine was frankly clear it would cause further damage if I drove it much longer.
Despite how busy they were, they had me in and out very quickly.
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