Factory Auto Service is your go-to shop for complete Auto Repair Services. Our technicians attend continuing education classes, which help our team stay on top of the changes in the auto industry. We handle projects of all types, and no job is too big or small. You can count on Factory Auto Service for honest pricing and the absolute best quality service. For more than 51 years, we have served the private and commercial needs of Brighton. BBB A+ quality guaranteed with every service. Please contact us through phone or email.
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Sentiment Analysis
I called asking to book a tire alignment, man who answered the was very polite and explained they didn’t have an alignment machine.
With the soaring inflation and the way we are all struggling, this was highly appreciated and it showed that we can still have faith in humanity.
We initially thought that we needed to change our catalytic converter due to code P0420, but Owen told us we did not need to and we saved a ton of money with his honest diagnosis.
Really appreciate!
I have had several issues with my car over the last couple of months, and any time that I call Owen, he always answers right away and is willing to take a look and help me out.
Very friendly and takes his time with each visit, no matter how small.
He squeezed me into his busy day to fix a leak in my tire!
My honda civic had Air Conditioning (AC) problem, and Owen explained to me in detail what is going on and how he will fix it.
The guy is really kind and professional.
Not once have I felt like Owen was trying to upsell me; he always provides clear evidence pertaining to vehicle issues, explanations on how he's going to fix it, and honest quote breakdowns.
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