First Class Automotive
Incredible experience! Highly-knowledgeable, extremely communicative, technologically-advanced (from most all other repair shops), and HONEST AND TRANSPARENT. I had authorized a quote for a full brake job and they called to let me know that, from a safety standpoint, I didn't really need new brakes. We discussed the shudder I was feeling, decided on front brakes only, and away we went. Had a loaner through the process, only took two days, and car feels great afterwards. Seriously, the level of transparency instead of just slapping on $3k worth of brakes and calling it a day has earned a customer for life. Don't hesitate to use these guys regardless of make, they'll treat you right!
Official Website
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We’ve sourced this information directly from the business, so there may be some errors or omissions. If you have any feedback or suggestions on how we can improve this feature, we'd love to hear from you!
- Complimentary Loaner Cars
- Financing Option
- Green Solutions
- Contactless Drop Off & Pick Up
Sentiment Analysis
Harry, Chelsea and Chris are amazing!
Previously I had a BMW & serviced at Performance/Hendrick in C Hill & Southpoint Auto Mall/Hendrick BMW in Durham, & recently my current MB SLK 250 serviced few times at Leith MB in Raleigh all w various issues……So 1st Class Automotive experience was so refreshing & positive !
Very professional customer service.
Technicians did a great job with services done to my vehicle.
Excellent communication and superb customer service.
After diagnostics he came back with recommendations of less work than we had discussed; saving many hundreds of dollars.
I would definitely recommend and I will be back!
Glad to have discovered First Class as an alternative to the dealership once my car's warranty had expired.
They have taken care of my cars for many years, and the service is always… well, first class.
Good service!
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