I have been in automotive field for over 30 years YES, I am old. I started out when i was about 5 helping my uncles when they were fixing their own cars in the back yard on the weekends. my family was in the automotive business for many years, so I grew up a car guy. then when i was about 17 I started a job in mechanic shop as helper lube tech. few years later i was a tech an now I am owner and master tech at GOOD BRAKES AUTOMOTIVE in Phoenix. I now have many years of customer service and most of all we love working on cars. That's the part we love most getting the car fixed for customers the first time. We are great listeners and the first interview with customer is so important. if you want to get the rest of the job done rite. we ask questions we show customers the parts we offer...
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Sentiment Analysis
He really took some time to diagnose the complex issue I had going on with my car before he just started replacing parts like most shops do.
He will not only take care of your vehicle needs, but also take the time to explain and show you what must be done verses what can be done later down the road.
They have always given me five star service whether for an oil change or a rebuild.
Gave me all the info I needed to make an informed decision.
Mike is the owner and sole worker of Good Brakes Automotive so you know you’re getting guaranteed good work on your car and there’s no where to throw the blame.
Mike was fast with his inspection, located the problem, explained in detail what the problem is and fixed the breaks in the same day!
And made me aware of things no other shop had told me about my car.
He explained all little things to me and did a good job in timely manner.
Mike was great and informative!!
I've been bringing my car to Mike for almost 10 yrs!
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