Henderson Auto
The week of 9/6 we left our home in SoCal on a 4 week road trip in NoCal the battery light came on and we limped into a Ford dealership where they diagnosed a bad battery and weak alternator. they replaced the battery & sent us on our way in Beaverton we again went completely dead, called AAA which took us to a nearby Ford dealer where we were told it would be 9/19 before they could look at our F-150. I called another dealer and they sad it would be 9/30 before they could check it friend recommended we try Henderson as did the tow truck driver Henderson said it may be the 13th before they could check the truck took it to Henderson on the 8th, they did a 10 point inspection on the 9th, repaired everything that needed fixed including a new alternator (urgent), headlight, license plate...
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Sentiment Analysis
Great experience with this shop, from the initial estimate to the pick up, Henderson made everything easy and sent the diagnosis with photos straight to my phone.
Dogs took the day off so no joy there.
Didn't charge me anything for the diagnosis since they couldn't fix it themselves.
Service, up-front, clear communication, text vehicle report...
Very helpful people
I live in another state and had an emergency with my car driving home.
I was referred to them by Discount Tire, for a broken lug nut.
Honest, fair, friendly, good communication.
I feel so fortunate that I found a local shop that is honest, fair, and treat me like they'd treat family.
Always has quality service and if they can't do the work they always know the right place to send you
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