Helio and the HQ team were outstanding. The HQ body shop and office, both of which are impeccably clean and sanitized, are conveniently located behind the Dunkin' Donuts in West Concord within walking distance to the train and other downtown businesses. I showed up without an appointment and Helio reviewed the damage to my car and was able to give me a printed out estimate on the spot. The price was exceptionally reasonable and Helio did not require a deposit. Helio ordered the parts which arrived within 48 hours and the car was fixed a day after that. On top of all that, the final cost was under the estimate he gave me AND they completely detailed and washed my car -- insane. I was honestly blown away at what typically is an awful experience. I cannot recommend HQ and Helio more –...
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Sentiment Analysis
They are efficient, get the job done when promised and are so pleasant to the customer.
CJ and Helio were very professional, straight forward in their explanation of what needed to be done and at a reasonable cost.
Everything has changed and I had a positive review meeting new people.
I am very grateful to all the staff at High Q for the great customer service as well as the wonderful high quality work done on my car.
My car looks great, and they run a clean and orderly shop.
My car had severe front end damage and the High Q team did an superb job on the repair.
After checking out 3 other local options to fix the damage that I had caused to my sister’s brand new car, I chose Helio Gomes and High Q.
Excellent service, car looks like new with dents and scratches before.
Super high quality, and especially helpful to folks that just want to get their car fixed and don't know much about the details of it all, but want a great high quality job done quickly.
I am very glad I took my wife's car there to be repaired-after being hit in the rear.
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