Traveling to Sarasota for vacation and brakes were making unusual noise and felt that it should be checked out. Read reviews prior to selection and called and spoke with owner , Scott , who directed me to come in anytime. Upon arrival I was greeted by a very courteous and welcoming owner that listened to my issues and had a tech on it and out for a test ride and on a lift and checked out quickly. Results were nothing to worry about and normal for some vehicles from north with little rusting that can cause some noise or rubbing that will go away and does not harm brakes and that mine were in excellent condition. When I offered my credit card for payment Scott informed me there was no charge as they had done no work! ! I have already offered his name to some friends that spend winters...
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Sentiment Analysis
Took care of my son's vehicle with integrity.
I am a returning customer and I will be back to maintain my car.
Good and honest people, great location.
His followup message a couple of days later asking how it is going just reinforces the positive impression I have of them and am spreading the word among our friends!
Always ready to do what is needed for my vehicle.
Dropped the Vette off after hours and picked it up the next day after hours.
I will Recommend this place To my friends and ill be taking my car here for now on.
Honest and reliable
Im out of state for work and its hard to find a good mechanic who can do good honest work, I have had issues with my truck for multiple months and found Hitchcock Auto with a 5.
Scott had his son stay over time to finish this extensive AC job as promised with original Ford parts for warranty coverage.
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