Import Authority
First Time Customer - Very PleasedWas looking for a new repair shop to service my Toyota Prius, now that it's off warranty and the dealership is so expensive, slow, and basically always trying to . .. pressure folks to spend more money - upsell additional services. A coworker of mine asked some of her friends, checking to see if anyone had a repair shop they'd recommend. A few different friends recommended a shop I hadn't heard before - Import Authority. Deciding to give you guys a try, I made a service appointment for my Prius. As it turns out, what I worried would likely be an expensive repair, was actually something easy to resolve. Your phone call letting me know the good news was like a breath of fresh air. No attempts to fix something that wasn't broken. No attempts to sell me...
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We’ve sourced this information directly from the business, so there may be some errors or omissions. If you have any feedback or suggestions on how we can improve this feature, we'd love to hear from you!
- A/C Repair
- Alignments
- Brake Repair
- Exhaust
- General Automotive Maintenance
- Tune Ups & Diagnostics
Sentiment Analysis
Absolutely the finest place in Tallahassee to have your car serviced.
Honest and reliable service!
Even though they are very busy, they always give helpful advice and give accurate information as to when they can get to my car, which is very useful in planning.
Sometimes hard to get a hold of but it's worth calling a few times.
I finally figured it out and it's stretched because it makes lots of noise after I tightened it up a bunch.
My car runs much better and the price for an oil change is extremely reasonable compared to others around town that try and up sell you on everything.
On time, cost as the estimation, responding
Chip, Clinton, and Charles have ever been kind and gracious to me; never charging if there's no need to.
Called the shop as we were referred by a local friend and they got us in right away…nothing major, just a torn mud flap but I truly appreciated their kindness and honesty!!
Did great job fixing my ridgeline great customer service
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