Kuhnel Auto Repair
My family has been going to Kuhnel's and Jay for years. This was my first time as a customer. From the beginning my experience was fantastic, they got my vehicle right in, and drop off was easy. After the shop looked at my vehicle, I was sent a vehicle report via text which discussed the current condition of my vehicle. I was able to talk directly to the owner who walked me through my options, all done in a no pressure manner. (I pretty much knew what the issues were before I went in, and there were no surprises) Knowing that I needed my car back asap, they were able to complete all the work in one day. Pick up was painless. Kuhnel's is great. Great people, great knowledge, great customer service! Thank you Team Kuhnel!
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Sentiment Analysis
Jay is the man
Fair prices and excellent service
I received a full detailed report of the work that needed to be done on my car, I was able to text a response to the person letting them know to go ahead, and I could pick up my car after hours when it was convenient.
They always take great care of me
The pricing is fair, and I love that there's a woman, who is kind and funny, running the office.
Returning calls could be better as secretary is very busy and most times when she said she would call back I called back next day to get my answers.
I now travel 30 minutes to continue using them because I don't trust my car with anyone else.
Great service and very fair pricing plus they will get your car back to you on time.
Was in the middle of a road trip, had car issues over 1,200 miles from my house, called around and was told it would be up to 2 DAYS for someone to check my car out.....
Having worked at a repair shop in my youth, I know the stress of unexpected travelers first thing in the morning!
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