Very professional and courteous staff and owner! I'm pleased that I was referred there for help in the pinch I was in. While on business out of town last week, my car went on the blink. Not knowing where to go, my hotel referred me to a company in town that ~~come to find out~~ only did collision repair. But their courteous staff referred me to Japanese Imports for repair work. Well I wasn't disappointed. The staff were very helpful in accommodating my car's need for repair and they provided a referral to a car rental nearby. It worked out perfectly for me, and for the time I had available. I was called quickly to let me know what problem had been found, the repair was completed the same day, and I received a call that the car was ready. I recommend Japanese Imports!
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Sentiment Analysis
I’m new to the neighborhood and drive an older car so I’m thrilled I found a mechanic I trust.
He explained what was wrong, why it caused the issue, explained how urgently it needed to be addressed, gave me a quote, and didn’t pressure me to get it done then and there.
They are friendly and very knowledgeable about most cars.
! Rob was so kind, as was the wonderful lady at the front desk and the gentleman who checked me in, and fixed my problem and even offered help with a ride (not close)
After calling several places that didn’t take my emergent situation seriously, Midtown Auto was so helpful, and willing to help in any way that they could even though they were about to close.
Eric, Sage and Max and all the other mechanics there are amazing and trustworthy from my experiences.
If you have a toyota camry please come here!!!
He made sure to let me know what to expect when it came to cost and how long my repairs would take.
Eric, the owner, always explains what's wrong with the vehicle so well and keeps the prices fair compared to other shops.
Eric is friendly and honest.
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