Did my research before calling Motorcar Paint and Body Shop. Has great reviews on other sites so I called and setup an appt to meet with Alex Areces who is the owner. The fact that Motorcar is a good hands network partner to my insurance company Allstate made the decision to have them handle the repairs much easier. Immediately upon arriving Alex explained to me the entire process and was very detailed which made me very comfortable. . During the week and a half my car was in the shop with him he sent me emails with status updates regularly. The fact that he was reaching out to me with updates instead of the other way around was a huge surprise. In the past, when I've had to use a body shop for repair its always been difficult to obtain information but not this time. Upon picking up...
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Sentiment Analysis
He was honest and called me everyday for a status update of my car.
We need to wait til final day.
Alex' shop is a business model to follow.
Repeat customer over the last 15 years
The experience at this body shop was amazing.
The fact that Motor Car is a good hands network partner to my insurance company Allstate made the decision to have them handle the repairs much easier.
Always professional.
Alex, did a really good job at explaining any details and made sure he could answer any questions that I might have had.
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