After a horrible experience at the Subaru dealership in CDA (where they did minimal diagnosis but tried to convince us that we needed to pay 6k+ for an engine tear down to fix the check engine light), I brought my 2010 Forester to Bob Nelson. I am so deeply grateful I did. Turns out, it was just my spark plug wires, which he replaced by the end of the day, for under $300. I will always bring my car here for service for as long as I have it. Bob has truly won us over with his honesty and clear communication, as well as mechanical skill.
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Sentiment Analysis
I don't feel like that should reduce the stars though cause everything quality is expensive I suppose.
I had brought my 2016 Nissan Versa here to have a sensor fixed, Bob was amazing and everything was so smooth and the price was great!
Had to wait a month but their work is good
Set me up proper!
Fair pricing, honest, and reliable.
Great service, bob is great-- they stand behind their work and truly care about the customer
Nelson's Automotive was one of the most quick responding, straight-shooting, and reliable mechanics I have visited in over a decade; and was very thorough.
I found Nelson's to be very professional.
Despite the fact that my Toyota is 30 year old technology, the highly-experienced team seeks and repairs the elusive problems and sources the vintage parts to restore it to like-new condition.
Bob is knowledgeable and professional, Had my Mercedes front end worked on, He was thorough and on time with the repair.
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