Andrew was very helpful and professional, even though I had to change my appointment a couple of times. The appointment was seamless and the work was completed in a timely fashion. Bob, whom I met the first time, also answered my questions very patiently as he set up my appointment. All in all, it was a very pleasant experience, and I'll surely be back the next time my car needs any work. Great teamwork, guys!
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- Auto Repair Manuals
Sentiment Analysis
After several other shops could not diagnose my transmission problem, Bob and his staff at NW Imports were able to find the problem and repair my 2011 Subaru Outback 3.
They always take good care of my car.
They also provide a clear report after diagnosis.
I like the pictures they send about the diagnosis
Excellent customer care & maintenance!
David, Bob and Andrew along with the crew are a great team and know their business and work diligently to make it right!
Quick and clear description of the issues and completed the job in far less time than I expected.
These guys have mechanics that went to Audi,BMW,Porches And Ferrari school They know their stuff.
They keep you informed about your repair via text and emails.
Great honest service, constant updates and communication; these guys took real good care of me and dealt with my insurance promptly and efficiently.
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