O'Brien East Side Auto Body
O'Brien East Side Auto Body are stewards, leaders, and trusted Automotive Repair professionals with incomparable expertise. Our technicians are required to receive the latest training and knowledge which not only solidifies their technical skills, but also shows their commitment to the auto care industry. No problem is too big or too small for our team to handle, as we are fully equipped and experienced to deal with any Auto Repair Services needs. Because we believe that every driver deserves the opportunity to obtain quality work at fair prices, you can be confident that your experience with O'Brien East Side Auto Body will exceed your expectations. Through 117 years in business, O'Brien East Side Auto Body has established a reputation for dependability, affordability and honesty...
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Sentiment Analysis
They were super slow to return my calls (yes, I had to chase them after submitting a claim/police report/etc), it took them almost three weeks to get their estimator to do a comparison and finally get the work approved, and they just really made me feel like I didn't matter.
I had pretty bad damage to the front of my vehicle and they had the repairs done in just over a week including paint, alignment, and a clear bra installation.
I took it to O'Brian's and they suggested I just go buy the parts myself (to skip any markup) and then bring it back to their shop.
The communication between Mike, Doc, Teresa and myself made me feel I could trust what my car was going to have serviced was necessary and would be done well.
Staff went out of their way to help
Garrett and Doc were both great at getting my Subaru repaired.
Worked efficiently and effectively, and fixed everything up in a timely manner.
This review is for the Subaru of Portland Body Shop (they have an A-board with the name O'Brien on it out front: 130 SE Grand, but the entrance is on SE Ash between MLK and Grand).
Quality work and nice staff!
They were incredibly friendly and were very patient with me, explaining anything I asked.
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