Ortiz Auto Repair LLC
I've have known Mario and some of the family members for sometime now. They are extremely nice people! That being said, my last experience with his shop wasn't very good. One of his employees replaced my clutch, pressure plate and throw out bering. Including both C/v axels. The mechanic failed to drive my car after he was done because my toe setting was ( the steering wheel was way off turned to the left when driving straight) it was way off. I have a appointment to get my car aligned on monday to the tune of $100. 00. I just had it done last year at Les Schwab. I also had to adjust my clutch myself because the pedal was on the ground when it ingauges. I called Mario and explained my situation about the alignment. He didn't offer any solution on the problem. In this repair it is a...
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Sentiment Analysis
Mario is the best!
Mario does a really really good job on stuff when you get your vehicle back it's like the the dealership it done it.
The mechanic failed to drive my car after he was done because my toe setting was ( the steering wheel was way off turned to the left when driving straight) it was way off.
Especially being a female, personally it can be intimidating going into an auto shop because I feel like I have been taken advantage of with prices and maintenance add-ons in the past at other shops since I do not know much about cars, so it was refreshing to just trust in Ortiz's service and feel like I was getting honest work done.
We've taken our two vehicles to him a couple of times with a variety of problems and he's been great.
They helped me and took care of my car the same day.
Had to do about 2000 worth of work to my car they were very helpful and up front had to take back and covered everything except for new parts needed will go back for my other cars when needed.
Thank you again for helping us keep our 2004 Toyota Siena on the road!
Mario checked it out and replaced the alternator, he said everything else was still fully functioning and not at all necessary to replace, grrrr Honda.
Thank you Mario and Happy Holidays!
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