Palumbo's Car Care Center
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Service excellence now has 3 new names. ..they are Kyle, Albert, and Steve! These guys are lifesavers. My wiper broker during a car wash and it was ready to rain. At 5 pm, I called Palumbo's and Kyle said for me to come down and they will do their best to fix me up. Upon arrival, Steve greeted me/gave me a warm welcome. He came out and examined the damage and reassured me that it was a simple fix and someone would be out to help me. Albert the tech changed the wiper blade in minutes. Before I knew it, they had me on my way at 5:47 pm! They were courteous, kind, honest & swift.
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Sentiment Analysis
While they did not have a guy who could weld the bracket, they directed me to a shop down the street that was able to fix the problem and get me back on my way the same day.
Last fall I was returning from football practice with my grandson and stopped at Red Robin across the highway from Palombo’s Car Care Center, while parking my GMC Serria truck the shifting cable broke and I couldn’t move the truck, I had it towed to Columbo’s car care since I have had repairs and t Ire work there before, it was after hours so I called them 1st thing the next morning to see if they could handle my repair, after talking to the service representative I was very pleased that they took on the repair and had my truck done as soon as they received the Parts.
On the way from CT to VA, my car suffered a blown out tire and PCCC was able to get me back on the road within a few short hours of my car being towed to them.
My go to place for car service for the last 20 years.
Got the tires in this afternoon, then called and we got them on in less than an hour!
Great customer service!!!!
Friendly people good work at good price
I was nervous - new mechanic, extensive Mtce/work BUT my previous mechanic of 16yrs convinced me to TRUST them (both Goodyear affiliates-different states) & I was/AM impressed with PALUMBO & each person that I spoke to, they ALL went above & beyond - Courtesy, Professionalism, & HONESTY for the things my truck needed - THNX PALUMBO - I TRUST you, appreciate you & I now have a new mechanic in my new state 👍
Just got all 4 tires balanced, that's all I did but they did it pretty fast, and all the staff was friendly and courteous,
One minor issue on a previous repair and they were very nice to manage under their warranty repair program with any issue.
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