Established in 1983, Payne & Sons is a family owned shop that specializes in repairing vehicles to the vehicle manufacturers (OEM) standard using quality parts & approved repair methods. We have been awarded many OEM Certifications for our commitment to having the right tools, training, & equipment to repair each vehicle properly. We handle every aspect of collision repair from body & frame, to mechanical & recalibrations. Our customer service and commitment to quality ensure that each customer receives the best repair possible backed with a Lifetime Guarantee.
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Sentiment Analysis
We got our car back pretty darn quick for as difficult as parts are to get.
Hard to find these days with all the big chain body shops that are like the Walmart of bodyshops
As difficult as the adjuster made it, Logan’s professionalism and commitment to customer service got my repair going and just completed today.
Payne & Sons worked with my insurance, submitting multiple claims on my behalf in order to get as much service as possible covered.
I'll update this once I am able to finally get my vehicle back but I have no doubt that it will be back to it's brand-new appearance (I have a 2022 vehicle) when that time comes.
We wouldn’t take our BM Ws anywhere else
And they used official Honda paint and parts!
I spoke with a gentleman and explained everything that had happened and he was very nice, he broke down the process and all possible scenarios for getting my vehicle fix.
They also worked with me on "timing" so that I would have fewer days without a car.
Wonderful service professionals and knowledgeable
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