Pitts Auto Repair
Traveling from our home in Gulf coast MS to outside Nashville for Christmas and family festivities. Vehicle breaks down in Tuscaloosa off-highway the day before Christmas Eve and we start searching for help. The positive reviews on their site caught our eye and we called immediately. We were greeted over the phone by Maggie (one of the owners) and not only got the process started by ordering the alternator but recommended a fantastic tow service as well. Sure enough, the tow got to us quickly and got us over to the shop. At that point as soon as we stepped foot on the property Maggie comes out and introduces herself and explains what the options and time frame will be. She then ask us if we wanted to go get local food and or a trip to a mall or some kind of time killer while we wait....
Official Website
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We’ve sourced this information directly from the business, so there may be some errors or omissions. If you have any feedback or suggestions on how we can improve this feature, we'd love to hear from you!
- Bfgoodrich®
- Towing
- Vehicles We Service
- Jasper® Engines
- Napa Autocare
- Fleet Services
- Financing Options
- Alignment
- Tires
- Hybrid Vehicles
Sentiment Analysis
They were professional and fixed my vehicle in a timely manner!
- Ashley (Sorry I left a soda bottle on the floor.
Excellent customer service
They remember me by name and have stayed honest with their repairs since the beginning!
Such a great company and the employees were super sweet and friendly, with me being new to this area, i’ve been to multiple car shops and NONE of them are as generous like this one.
I loved that I was able to set an appointment with the front desk, park my car in the back, and wait in the lobby for my car to be done!
They are the absolute best they treat their customers like family.
They treat you like family and they don’t try to up charge you with their prices.
I highly recommend Pitts for not only the quality of service but for the friendliness of the whole staff!
Stephen and the crew were awesome today 10/25/22.
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