Quality Automotive Ford Specialist
In 1997, our founder, Kevin Martin worked at a Ford dealership. Ford trainers came to the dealership to encourage better customer service in an attempt to improve customer retention. Ford's own data showed that only 8% of customers returned to the selling dealer for service and maintenance of their vehicle after the original sale. He realized that 92% of the customers were going elsewhere for service and repair. He always wanted to own his own business and realized what an opportunity there was for a dealership alternative that actually specialized in one line of cars and trucks. Quality Automotive was born to be that alternative that offering the same experience as the dealer without the extra cost and impersonal service of the dealer.
Official Website
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Sentiment Analysis
After a few minutes, the gentleman suggested not to do that but go with some simple solutions first.
We recently had issues with our 2013 Ford Edge and am so grateful for everyone at Quality Automotive Ford!
These are the most professional, knowledgeable, helpful, friendly mechanics and staff you could hope for.
After looking around online and finding the excellent reviews and talking to Darren, He told us they are busy as well but would try to look at it before we had to drive back home.
Fixing my truck
Best Ford repair shop west of the Mississippi.
After driving all over Sacramento trying to find a Independent Ford Specialist I found Quality Auto Motive in Auburn, it was over an hour drive but definitely worth my time.
Best place to care for your Ford
Prompt response to quote
Darrin was super informative on everything that needed to be done and did great work.
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