Rod's Japanese Auto Care
I came to Rod's Japanese Auto as I felt my previous auto care company was lacking the "care" of customer service. The entire team did not disappoint and far exceeded my expectations. Without hesitation they offered to provide me transportation to/from my workplace and in no way made me feel like I was burdening them by asking for such. I love that I was able to view my vehicle inspection electronically before discussing next steps with them, and that they were helpfully willing to work with me in prioritizing service needs within my budget and plan for future service. The cherry on top was the basket of local goodies left in my car, and the two friendly shop cats! I highly recommend the exceptional auto AND customer care of this establishment.
Official Website
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We’ve sourced this information directly from the business, so there may be some errors or omissions. If you have any feedback or suggestions on how we can improve this feature, we'd love to hear from you!
- Hybrid Repair
- Electric Vehicle Repair
Sentiment Analysis
The front office staff is always very helpful and explains anything needed on the car.
Very professional and informative
Rods is the best place if you need your car fixed.
They took the time to explain all of my options and performed the work in a timely manner
Very thorough and thoughtful inspection process that includes photos and explanations Zach and Sean took time to explain to me what was most important to do in my case, and why, when I asked for quotes for if we did two or three different scenarios, they also worked on that for me.
Zach and Sean communicated clearly what the problem was with my car and presented good solutions.
Great service, great to work with and quality work all around.
Rods auto has helped me maintain my 2000 Subaru Outback since 2006 and I’m happy to report it is still a beast of a car running strong!
I appreciated the time they took to explain everything that was needed, what can wait and not wait.
They care about you and your vehicle, they are efficient and respectful and don't try and cheat you into sneaky non needed payments.
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