Royal Oak Automotive Care
I have been bringing our two vehicles (currently Honda Accord and Buick LaCrosse) to Royal Oak Auto Care for about six years. I have a lot of experience with auto repair stations but have never found one like this one - that provides excellent and honest services. They are honest advisers, giving you the best options for a certain type of problem and even advising not to do anything if it will not impact your vehicle's performance and safety. I have been to places like Belle Tire and my dealerships who "advised" me to have certain repairs done. I then took my vehicle to Royal Oak Auto Care and they advised me otherwise. They could have "agreed" with those stations and performed the work, in other words, gained revenue. They did not. In addition to honest advice, they perform excellent...
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Sentiment Analysis
Fast turnaround, great prices, knowledgeable with BM Ws, and friendly professional service.
Knew what the problem was even before he looked at the car.
Quality work, knowledgeable, honest, great customer service, plus they care about their customers.
After being married to an amazing auto technician for 21 yrs I found myself skeptical of anyone working on my vehicle since my husband passed away.
Go over and beyond to make the customer Satisfied.
On our 2nd from last visit, he told us that our Ford Freestar was not worth repairing because it could get into multiple repairs and he wouldn't know what he would run into after getting to the 1st problem, with possible transmission plus engine work, so we ended up junking it.
Back in early August, my alternator went out and these guys did a great job helping me understand the issue, get the vehicle in, and get it up and running as soon as possible.
Explained what was being done and why in order to ensure understanding.
I was buying my first used car and he was giving me advice with the negotiation and an inspection so I could feel confident in my purchase, as well as insight for how to maintain the car going forward.
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