We are different! You walk into a clean and inviting office. Often to the sounds of laughter because Lisa and I have just made an inappropriate joke at Russ's expense (sorry Russ JK). You are quickly greeted with a smiling face. We are knowledgeable, yet very friendly. Our goal is to explain our process so good that you don't stress about your vehicle. You hand over your keys and go about your day knowing we are going to do exactly what we promised to do. Our technicians properly care for your vehicle so we can give it back to you as clean or cleaner than when it was dropped off. Our advisors keep you informed throughout the process. When you come to pick your vehicle up, we review the complete repair order one last time with you and the cost is always the exact amount as promised or less!
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We’ve sourced this information directly from the business, so there may be some errors or omissions. If you have any feedback or suggestions on how we can improve this feature, we'd love to hear from you!
- Auto Repair
- Automotive Heating & Cooling
- Brake Service & Repair
- Suspension
- Steering & Alignment
- Transmission Service & Repair
- Engine Maintenance & Service
- 24 Hour Towing
Sentiment Analysis
They proactively researched ALL discounts and cost saving opportunities without sacrificing quality.
Honest about service options and won’t pressure you to do unnecessary things!
Dropped a car off here for a customer and even though I wasn't the customer, the environment was warm and welcoming.
Performed some repairs I had done prior by the Subaru dealer for half the cost.
All their recommendations came via a link and the option to accept or decline which was so nice (it even included pictures) as well as a mechanic calling giving me more information.
Very thorough and follow through with updates on my vehicle service.
Detailed reports of what is wrong with your vehicle, and the driving impact it will have on your car so you can make the decision of if you want it repaired at that time (Like if you only ha e enough funds to do some of the repairs).
I shade tree I know the work will be done right and in those few occasions when an error happens (we are all human) your staff will always make it right.
They gave me a loaner car to use and had the entire vehicle completed in under 48 hours, which is mind-blowing.
However, topping off the fluid seems to have fixed the intermittent power issue that I've been having, and that solution has come from the second shop, not Shade Tree Automotive.
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