I just wanted to say thank you to Roy and his crew for taking care of out PT Cruiser "Mushu". We got Mushu in Oct 2019 and had someone who claimed to be a "master mechanic" work on him. It turns out that this man was just taking advantage of us and charged us a ton just to do a minor job. Not only was the man rude and was not "doing us a favor", but he messed up our car. So today Roy's crew fixed our car and so much more. Roy I can't say thank you enough. If ANYONE reading this review needs maintenance or just needs someone to make sure their car is safe. .....look no further. I live in Pigeon Forge and even if I had to physically put my car to Smoky Mountain Auto Service and Tires in SEYMOUR, I would do it! We won't take our cars anywhere else again. These people are kind and caring...
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Sentiment Analysis
This shop is top notch Roy the owner is very knowledgeable and his guys were very quick to get the job done a shop that stands by the word integrity excellent place to go trustworthy
If you need oil change, brakes, any kind of car work come here-don’t go anywhere else.
No you need this - you need that...
Phenomenal customer servive
Aired up tire and drove to Smoky Mtn Auto, they got me right in patched a hole and told me thank you for coming in.
Good friends hard worker family friendly
They do all of our work and do a great job for us.
Well the owner and his staff were very pleasant and the aligned my front of my car and it's doing real well I've had to order some parts so they can get the rear of the car on my Honda Accord so the wheels are perfectly in line with the front ones which the parts will be in this week and I'm going to take it back up and they're going to finish it up for me I would definitely use them again and I would recommend them they were very pleasant and very upfront about everything.
Very knowledgeable, if you are someone who doesn’t know a lot about cars, very honest.
Amazing folks that helped me out in a pinch.
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