The Auto Hospital
Moved to the Reno area in 2019. Needing an auto mechanic I checked reviews. Tried the Auto Hospital for a routine oil change service on my 2014 Ford Edge back in May, and have been going back since. They now also service my newly acquired 2017 Ford Escape. On the first visit for each vehicle, they checked the cars in their entirety for safety or maintenance concerns. Establishing a baseline of information in their computer for going forward. They found on the 2017 Escape that front brakes were coming due and could pose a safety concern in winter conditions. Out of curiosity I have checked their pricing against local Ford dealers. Hands down Auto Hospital is by far the better deal. I like that I can make an appointment. Troy and the entire staff have been most helpful in advising me...
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Sentiment Analysis
On the most recent used Ford I purchased they found the new brakes put on by the dealer were not the correct type for the vehicle.
Repaired a H2O Engine Leak rear of engine.
They do a great job and are friendly and helpful.
They shoot straight and go out of their way get the work done.
They explained everything, kept the cost manageable & truly care about their clients.
Suggest getting an appointment.
No one was present, however there was a sign stating that if no one is available after a short time please ring the bell and Cory the office manager or Troy the owner would be out to assist
I didn’t go here, I live in Sacramento but, my son & his gf would have been stranded in Reno if they hadn’t went out of their way to make time to fix their vehicle and provided excellent customer service .
They have always been fair and honest, plus the rate they charge is reasonable.
The auto hospital was able to get it done correctly and now months later it's still working perfectly!
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