We took our SRX for a second opinion/diagnostic to The KAR Shop after the dealership recommended several services. What we learned was there are honest, forthright business people at the KAR Shop. Prior to the comprehensive inspection, they explained what items typically show up on a 6 year old vehicle with 80+k miles. The inspection was completed in a timely manner and they discussed every detail that was addressed. The difference between the KAR Shop and the dealership? ? The KAR Shop suggested an alignment service (that is not pressing) and the dealership suggested over $1400 of services. Each service the dealersip recommended was not needed. Goodbye dealersip. The KAR Shop will get all of our business going forward. Finding trustworthy vehicle maintenance in NWA is now complete.
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We’ve sourced this information directly from the business, so there may be some errors or omissions. If you have any feedback or suggestions on how we can improve this feature, we'd love to hear from you!
- Air Conditioning
- Battery Replacement
- Belts & Hoses
- Brakes
- Cabin Air Filters
- Check Engine Light
- Coolant & Antifreeze
- Cooling System
- Diagnostics
- Diesel Engine Maintenance
- Differential Service
- Drive Train
- Engine Air Filter
- Exhaust Service
- Flat Repair
- Fluid Inspection
- Four Wheel Drive
- Fuel Filter
- Fuel Injectors
- Headlamp Replacement
- Lift Kits
- Oil Changes
- PCV Valve
- Power Steering Service
- Preventive Maintenance
- Radiator Service
- Serpentine Belt
- Shocks & Struts
- Suspension Service
- Timing Belt Replacement
Sentiment Analysis
I like to work on my own cars when it’s within my capacity, but I took it to some other mechanic who was real cheap since I’ve never adjusted valves.
Constantly professional, honest & never fails me or my friends that I have sent to them.
Not only did they take care of my car, they were reassuring, understanding and kind to me when I was frantic about how much damage may have happened and being in a strange town.
Had an unexpected coolant leakage in our car, AAA service our towing here because they are certified AAA mechanic shop.
On time and quickly did the job.
Hands down the best service I’ve ever had at a repair shop for my vehicle.
They were also courteous to this 80 year old widow, who knows absolutely nothing about cars, with kindness and explanations that I could understand.
Some of the issues could have been prevented on there part.
Anyway, they agreed to take the car in again and long story short, after they ran diagnostics for hours they told me it was an internal engine issue and it would be a lot of man hours and no guarantee they could fix it.
Awesome customer service.
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