TOMS SAVED ME THOUSANDS! MOST HONEST IN WEST SEATTLE! After getting totally bamboozled by a place in West Seattle that has hundreds of good reviews, I was at a loss of what to do. Finally I took my little Hyundai to Tom's. First of all, its literally the cleanest shop I've ever seen in my life. Like Truman Show movie clean. Then the guys are so sweet and patient. They did what any of the actually 3 mechanics that had looked at my car could have done, a simple cheap dye test to see exactly where the oil leak was going. One place that had worked on my car on Roxbury had told me it was fixed. I left with plans to go on a little road trip and went to get some supplies and saw the car was smoking and leaking oil. Took it back they said " oh I see there is another leak, for $1200 we'll fix...
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- By Make
- Air Conditioning & Heating
- Brakes
- Electrical
- Maintenance
- Pre-Purchase
- Steering & Suspension
- Engine Repair & Service
- Transmission & Clutch
- Timing Belts & Chains
- Windshields & Wiper Blades
- Shocks and Struts
- Fleet Repair
- Hybrids
- Differentials
Sentiment Analysis
He squeezed my car in last minute and was very honest about what was going on.
Told me my oil change was due but didn't need to be right now but in a 1k miles or so.
Easy to talk to and will take the time to explain automotive issues in ways that you can understand.
Courteous and easy scheduling process, dropped my car off before hours and hopped on the bus.
Professional and very helpful staff!
I had to take it to another shop, with a more experienced tech, who diagnosed the issue while I stood there and charged me a much more reasonable amount for the inspection.
Studly techs!
I had an issue today with a Honda and they took the time to answer my questions.
Never never again has the world for got about how customer service works this place sure did
I appreciate the great customer service and willingness to help me out.
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