I was traveling through Oregon, many miles from home when I noticed a grinding noise coming from the engine of my second gen Outback. I am unfamiliar with Bend, but I found tuner automotive through Google. I was able to get it towed to their shop the same day I noticed the issue. The next morning when the shop opened, they were able to look at it as one of the first vehicles, quickly fixed the issue, and got me back on the road. They recommended additional service items but did not push them on me. They did the minimum repair needed to get me going and did so at a fair price. I think the people running this shop are honest and really just want to help their customers. I was worried that I didn't go to SubaGuru when I dropped off the car, but after I got the car back, I am happy to say...
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Sentiment Analysis
I had left a voicemail for Tuner and they called me back before they even opened and told me they opened up a spot to get my car in as soon as possible!
These guys are amazing they got my Camry in and out quick and at a good price very genuine people they let me know what was going on and fixed it.
The next morning when the shop opened, they were able to look at it as one of the first vehicles, quickly fixed the issue, and got me back on the road.
He then did a diagnostic and it turns out I did not need the extra services Kendall Toyota was recommending.
I've been taking my imports here for over 5 years and I recommend Jason to all my friends.
I was relieved to find Jason to perform a Pre-Purchase Inspection before I bought a used truck, and because it was due for its 120K mile service, he advised and helped me negotiate.
Kept me updated throughout process and informed to include sent videos of issues and resolution to repair.
Thank you for providing excellent service for our 2011 Volvo!
He had given up hope and was convinced it was a lemon.
I wouldn’t have any other shop work on my family’s vehicles.
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