West Coast Rovers
I was very impressed with my recent experience. I had called prior to coming over and had an issue with a piece of trim on my ramge rover. I called the local dealer in Mission Viejo and they offered to “investigate” the issue for an hour of labour. I knew it was a basic issue, that would take all of 5 minutes to repair. I went to West Coast Rovers and I talked to a manager briefly about my issue. While doing that – out walks their head mechanic and he pops open my rear hatch. Quickly notes the issue. Returns with tools and a nut to secure trim. Within 5 minutes – ALL FINISHED. And the bill? Not $0. 01! You heard that. Free! Mechanic wouldnt even take a tip. What class acts. I would recommend anyone with a RR or LR or Jaguar? Come here and save money and time!
Official Website
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- Maintenance Services
- Repair Services
- Modifications
Sentiment Analysis
Fantastic service and communication!
Once the Newport Beach dealership quoted me $800 for a sensor that dropped in the bumper, they simply pull it out and fixed it perfectly and quoted me barely nothing.
As such, I've known my share of dealers, shops and mechanics.
I described to Jeff that the headlight switch on my 1994 LR D90 recently stopped working and he astutely anticipated the issue and ordered the correct headlamp switch before even setting eyes on my vehicle!
Went to 3 places that made it sound like mission impossible and at West Coast, they finished it in an hour!
Very knowledgeable and friendly
Facility was clean and interesting how collector models were showcased outside.
This is a diamond in the rough I have my share of unprofessional and highly dishonest landrover shops in South OC Missiin Viejo, and North OC .
They also followed-up with me on a separate concern and send 2 of their guys at home and spot-fixed the issue and test drove the vehicle.
Very professional, friendly staff.
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