I have used these guys before without a problem, but. ....Today my wife drove her SUV off our driveway, which was slick with plowed snow. I called Westside, they had "their driver" call me. I assumed it actually was their driver, naturally. When the guy showed up, he was in another truck with another company's name on it. They got the car out, but then got it stuck again driving it up the driveway as a favor to my wife. They had to winch it out again. When they called me for payment, it was 5! I said I expected it to be around 0, the usual amount based on experience. The guy says, "Well, we had to get it unstuck twice. " I noted that the second time was not our fault, and he replied that he had been there for 3 hours and probably missed out on other calls. His name was Juan, by the...
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Sentiment Analysis
They responded within 15 minutes and had me going again for a fair price.
Very professional and reasonable price...
They were kind and most helpful as it was a tough situation for me.
Very kind very courteous very prompt treated the vehicle like it was their own
Great, will use them again.
The tow truck accommodated the 3 of us nicely and arrived within the 30 minute time frame they suggested.
It has not been West Side Towing lying to me or giving me the run around, and, in fact, even after I posted an unfair review, I was given the information from them to get the information to find out about my vehicle.
These guys are as fair a company I've ever dealt with nice people and they treat you how you treat them
They were amazing, I called them after they were closed to pull a trailer that busted a wheel and they showed up very quickly and we're super helpful and professional!
Friendly fast and respectful
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