Xcel Collision Center
Xcel Collision Center is a full service auto body collision repair facility serving the South Bay area. We have over 30 years of experience in the collision repair industry. Our facility is staffed with ASE certified and I-CAR certified technicians and utilizes state of the art technology to restore your vehicle to its pre-accident condition in accordance with manufacturer specification. We understand being in an accident is not what you planned for and will do all we can to assist you to make the whole process as pleasant as possible. We speak English, Chinese (Mandarin & Cantonese), Vietnamese, and Spanish.
Official Website
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Sentiment Analysis
He was the person who educated me about what a RECON Bumper (Remanufactured bumper covers are used bumper covers that have been repaired to like new condition), that my AAA insurance company was trying to sneak that in.
People are welcoming and have an eye for detail, doing a perfect job every time I've been.
Dia was amazing he was able to quickly diagnose the issue.
One more thing that is worth to mention, they work closely with Enterprise - Enterprise picked me up at the shop to go get the rental, and then I dropped off the rental directly at the shop when my vehicle was done.
Long story short (If you want to see my full review go to Yelp) they did an exceptional repair and made the car look flawless again.
Upfront he told me the at fault drivers insurance was going to be difficult to work with and that info was very much needed.
Dai and the Xcel team were not only able to take a close look at my car (fortunately ruling out any non-cosmetic or structural damage) just 3 hours after I called, but also were able to get me out-the-door with a fully repaired car for less than half of my insurance deductible and less than 2 hours of service time.
They're communicative and efficient!
I hope i never have another accident but if I ever need an auto shop I'll definitely use Xcel collision center and referrer my family and friends.
She helped walk with me step by step in detail what would be fixed and through the process, sent me updates and pictures.
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