Best Auto Body Repair in Fairfield, CT

First, we know the customer is the vehicle owner and not the insurance company. Second, we are family owned you will always be speaking with one of the owners. Third, we are customer service driven, that is whom we work for. Fourth, is quality, we make sure your vehicle is 100% back to pre-loss condition so that you can rest easy that your vehicle will perform as it was originally designed should it ever be involved in another collision. Our reputation is at stake on every repair we have ever performed.

There can be many reasons for this, such as items or parts missing on one estimate but included on another. Remember, do not shop by price concerning collision repair, but on your trust in the facility to repair your vehicle correctly. Most repairs are paid thru insurance in which case your only cost is the deductible except if you are a claimant then there no cost to you.

This is an attempt by the insurance company to control how your vehicle will be repaired. You will not have any contact or knowledge of where or who is repairing your vehicle. Our customers have come to trust our judgment in what is the proper way to repair their vehicles; similar to how they feel with their medical doctors, both of us are after all the licensed professionals.

It is the portion of a repair that you will be responsible to pay to us. It always is the first portion of the cost, and then your insurance kicks in. The amount is according to what your policy states. Think of it as your copay as with medical claims.

Betterment is a charge that the insurance company may apply to parts that will require replacement because of the accident that normally are subject to wear and tear. (Ex: tires & suspension components). This is determined by your vehicle mileage and is pro-rated.