Best Brakes Repair & Pad Replacement in Newport News, VA

“I was greeted by Mercedes at the front when I came in for my appointment (which someone else made on the phone for me a week earlier) she knew exactly who I was and even pronounced my last name correctly.”

“NTB tire said it couldn't be fixed and I needed to buy a new tire but R&M repaired it within 30 minutes --and weeks later it is holding air with no issues.”

“Excellent service as always!!!”

“He fixed my fuel tank and he charges reasonably, the only reason I'm giving 4 stars is because no one answers the phone, he is extremely difficult to get in touch with”

“When hes not super busy it's an amazing place to go it's a older fashion place but have the nicest honest people he will tell u exactly what's going on what u need and what it will cost I took my sisters car there for an electrical problem he had it ...”

“This company is the embodiment of professionalism and devotion to it's customers based upon a very simple concept of providing the required services to all customers with quality service and exceptional communication about the progress of the service...”

“Angel and Devon are a pleasure to work with !!”

“Mike the owner is a great guy to deal with and prices are reasonable,I've been dealing with Holmes Auto for years when his father was working I would highly recommend them”

“Ultimately ended up using a different shop who had better pricing and could get the work done more quickly for an emergency tire replacement, however the person who answered the phone was very personable, professional and immediately called me back w...”

“Never been there before called asked if they could look at my daughter's car told me to bring it over got there he stopped everything he was doing took it right in luckily was just a broken hose fixed it on the spot was very good with price even info...”

“I dropped off my daughter's car at Lloyd's to be inspected, and (as I had to leave early for work) I asked her to be responsible for checking the car in and picking it up when done.”

“This was a three week process due to having to re order a track because the first one came in and it was broken so we sent that one back and got another one ordered but they did a great job and worked with me on the price and worked with my schedule.”

“We have always received above and beyond service from Cole's.”

“Subject matter experts on XJ Cherokee's, this shop can do anything you can think of for your Jeep, just had some wheels painted by them nov 2020 and it came out just how I wanted.”

“They do good work and I have been going there for a few years.”

“Helpfull and honest, Got my oil done and car checked out was back on the road by the afternoon.”

“Ron said that he kind of figured that I wanted the tires on the vehicle and balanced so the price he gave me was the total price the first time, with no surprises.”

“Been dealing with this place of business for over 20 years and just ran into the first screwup.”

“They are professional and they showed empathy to my frustration and also was the solution to my problem with my Mercedes R350 I went to serval shops before them including the dealership and Sanko auto exceeded my expectations effortlessly they was ve...”