Best Auto Body Repair in Athens, GA

No, you do not have to accept used parts. Often your insurance policy stipulates the type of parts to be used. Most customer oriented insurance companies will only suggest used parts. If your insurance company will only allow used parts, you may pay the price difference and have new parts installed.

During the initial inspection, it may be difficult to see all the damage. It is not uncommon to find additional damage during disassembly. If additional damage is found, it is documented and we will contact you and the insurance company. This is called a supplement. The insurance company may want to come see the damage. The resulting charges are itemized, authorized and billed along with the rest of the repairs as a supplement. It may be necessary for an insurance representative to come inspect the additional damage. This could delay the repair process, as could the ordering of additional parts for the supplemental damage.

A deductible is the portion of your repair bill that is not covered by your insurance policy. The amount is determined by your individual insurance policy and is first set at the time you purchase your insurance.