Best Auto Body Repair in Portland, ME

We offer an optional coverage that can pay for some or all of your rental car fees. Just check your policy or work with your claims rep to see how your coverages apply. Even if you don't have coverage for rental car fees, your claims rep can still help you find a rental and offer you a discount.

Your claims rep will determine who is at fault (who is liable) based on the laws in your state and the circumstances of the accident. Depending on the facts of the loss, there may be shared responsibility between the drivers involved.

If another person is found to be at fault for the accident, we'll work with you to make sure either they or their insurance company pays for your damages and losses and recover any money you may have paid toward your deductible or repairs. We can't promise that we'll always be able to recover your deductible from the other insurance company or driver, but we'll do our best to make it happen. If there is shared responsibility, the amount you receive back may be prorated.

Generally, a vehicle is a total loss when the cost to repair it and return it to its pre-loss condition is greater than the value of the vehicle. In some states, a vehicle may be a total loss if the repair costs would exceed a percentage (e.g., 80%) of the vehicle's value. A vehicle may also be a total loss if it cannot be returned to its pre-loss condition. See more on total loss claims.