Best Auto Glass Replacement & Repair in Richmond, VA

Collision insurance and comprehensive insurance may vary. Generally, collision insurance covers damage to your vehicle caused by a collision with another object. Comprehensive insurance covers damage to your automobile from incidents such as vandalism, theft or glass breakage. It is generally a good idea to periodically review your policy and ask your insurance agent what exclusions are in your policy.

Your rates may or may not go up depending on who is at fault, and the type of loss; also your driving history may influence a rate increase. Your insurance agent or customer service representative can assist you in determining the impact of a given claim on your own policy premium. The amount of the repair-plan/estimate is generally not indicative to a rate increase or cancelation.

This is where we connect a computer to your vehicle to determine the fault code in a computer controlled system (sometimes they have multiple fault codes). This requires the technician to first diagnose the issue in order to properly follow the manufactures requirements to repair the core problem. This can sometimes take several hours following pre-defined flow charts.

Most vehicles require preventative maintenance in these mileage intervals (including many smaller preventative maintenance inspections every 7500 miles). This is due to many factors, one being that these parts or components need to be replaced or inspected before they fail, and if not catastrophic damage can occur internally and chances of repair or breakdown are greatly reduced. This will only significantly increase your costs and in most cases void your warranty. With regularly scheduled maintenance you decide when to bring your vehicle in our facility. Breakdowns are never convenient.

Absolutely. Our work authorization has a section that you can fill out requesting different services that we offer in Service, Detail and Transport. Or simply contact the service department directly. We give our collision clients a discount on most of these repairs. This is very convenient for you as most customers already have a rental vehicle and there is no need to have to take the vehicle out of service twice.