Best Auto Repair in Jackson, TN

Once an estimate is written, parts are ordered and received, we are ready to start the repair process. It normally takes two days for parts to arrive. You can usually count on five hours of repairs per day, so if your estimate has 25 total hours, that would be a 5-day repair. If additional damages are found during the course of repairs, additional time would be needed, and you would be contacted by one of our customer service representatives.

Although some insurance companies would like to have more than one estimate, you legally are not responsible for getting but one, preferably from the shop you choose to repair your vehicle. You should find a shop you feel confident with and one that can handle all aspects of the repair. Collision South can do this for you.

Shops such as ours, have contracts with certain insurance companies to follow their guidelines for the repair process and paperwork. In turn, this speeds up the repairs and simplifies the process for the customer. Collision South is a direct repair shop for most major insurance companies in the area.

Insurance companies and repair facilities may provide an estimate. Sometimes one will write only what they can see and another may write what they know may be needed based on past experiences of hidden damage. One may estimate aftermarket parts as opposed to OEM parts. Our shop works with all insurance companies and appraisers to ensure quality repairs at the most economical price.

The deductible is the portion of the repair bill you will owe. You set the deductible amount when you purchase your insurance policy. The higher the deductible, the less your premium payments, but if you ever file a claim, you will be responsible for paying that deductible amount to the repair facility.