Best Collision Repair in Rowlett, TX

No, you do not need to get three estimates. The most important thing for you is to select a repair facility you trust and inform your insurance company.

Yes, you should obtain approval from your insurance company before repairs begin. Your insurance company will authorize repairs, part-types used, payments, and written/digital photo documentation before and during the repair process.

Ask people you trust, who does your insurance company recommend ~ have any of your friends, co-workers, or family members ever used this collision repair center's services ~ look for evidence of team training, industry certifications and participation in customer satisfaction measurement programs - collision repair providers with lifetime warranties and a substantial number of years are good to consider.

They have their preferred shops to work with but you have the right to take your vehicle anywhere you want. There are specific laws that give you this right and prevent anyone from requiring you to use a specific repair facility.

The vehicle owner is ultimately responsible for payment for all repairs. You may instruct your insurance company to make payment directly to the repair center on your behalf. ~ Usually an initial payment is made for the repair facility estimate and then during the repair process a supplemental payment will be issued for additional hidden damages or parts cost that are discovered during repairs. ~The collision repair center can assist you with clarification on any payments that will be issued. This can also get you back into your own vehicle in a timely manner. ~Remember to clarify any deductible amounts or questions you have as early as possible. Your portion (if applicable) is not required until the completion of repairs and you pick up your vehicle.