Best Collision Repair in Williamsburg, VA

Stay calm. If anyone is hurt, call 911 immediately. Unless you are in immediate danger, do not move your vehicle before getting pictures and getting a police report. You should get the name of the person driving the other vehicle, their license plates and insurance information. If there are witnesses, try to get their name(s) and phone number(s) also. Use your phone camera to take pictures of the scene, any damage to both vehicles and any other pictures you think will be important.

No. In the state of Virginia, you have the right to decide where your vehicle is towed and where it will be repaired. Many insurance companies have direct repair shops but it is ultimately up to you. A high-quality repair shop will work with you and any insurance company to ensure your vehicle receives the necessary repairs, based on manufacturers recommendations.

Insurance companies are only looking at the damage they can readily see when inspecting the vehicle, sometimes in person and sometimes just from images. When an estimate is being written at the body shop, they are able to go behind panels, put the vehicle on the lift and see damage an adjuster may not see upon first inspection. Once your vehicle is in the repair facility however, we will work with the insurance company to make sure everything is done to restore your vehicle back to pre-collision condition and to manufactuers specifications.

Yes, our technicians participate in on-going training to stay up to date on the proper repair and safety of all types of vehicles. As a certified repair facility, we have access to all manufacturers recommendations and guidelines to correctly restore your vehicle to pre-accident condition.

Yes. We are one of the only shops in the area that has our own Advanced Driver Assistance System calibration tool on site. We follow all manufacturer recommendations for testing and calibrating after a collision or repair.