Auto Clinic 360
The Automotive Repair industry is highly competitive assuppliers havea great deal of power in controlling the prices of their products and services. In addition,since customers see repairservice as undifferentiated and merely a uniform"commodity" with little value separation between competitors, customers wield a large amount of power by deciding which shop to go to. Finally, the barriers to entry for this particular industry are moderately low, thus causing a large number of competitors in this field. The large amount of service providers means that the pricing for such services are very competitive. The only way to have an advantage in this industry is by keeping service sots low for the customer while maintaining a high level of professionalism and providing an...
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Sentiment Analysis
Excellent work , they doing great job
I brought my car, and they gave me very positive feedback in regards to my car.
I made the mistake early on of taking my car to the dealership, if only I had known about this place, I would have saved a lot of wasted time.
They ask good questions to get to the root of problems, and they help me understand the how and why of what is going on with my car.
Great service, great people
The first time I went to see Ruby, he was honest about the repairs and even sent me to the dealership the part was still under warranty.
I went to this autobody shop for an oil change and some repairs, and I felt like the workers truly cared about helping me and giving me a great deal.
Although I couldn’t give them my business (because I chose to sell my car instead) they were honest and helpful and gave me a really good assessment of my car!
Professional and fair.
I called at least 6 other shops in the area that were trying to charge me an unreasonable amount for the repair I needed, and do more than what was needed.
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