
Over a holiday weekend, I found myself broken down just outside the fairgrounds in Wooster. It was Saturday and so many local towing companies and mechanics were closed through the holiday on Monday. I was panicked. My insurance company set up a tow for me that was going to take up to 90 minutes just to show up! I called Big Red's and Eric was there in 30 minutes. Not only that, but he helped with a lot of questions I had (my cars have never broken down on me before) and gave me peace of mind by checking a few things on the car so I'd have a better idea what might be wrong. All this in addition to being open on a holiday so I could come pick up my car! Thank you, Big Reds, for helping me make it home to Kentucky safely!
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Sentiment Analysis
Prompt courteous service at a fair reasonable price.
They only charged
I've called them multiple times and it's the same professionalism, prompt service and enjoyable experience each and every time.
Kindest, very considerate company and will communicate clearly with respect for your time.
Friendliest people i have ever dealt with.....
Very professional, arrived very quickly, and the driver went above and beyond to make sure my vehicle arrived safely!
Would recommend!
Good pricing punctual on time would recommend
Impressed with how quick they came and repaired a tire.
My tire blew on the side of the road they picked me up and took me to have a new tire mounted on the rim, helped me get the truck off the ground and the new tire put on.
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