Chili Automotive Repair
These guys were awesome! We live in Buffalo but were visiting family in Rochester. On our way home we noticed our tire was going flat. By luck we pulled in here, to inspect our car and get off the road. They were closed but by chance a gentleman was doing inventory or some extra work. He came out to see if we needed any help. He got on the cold snow covered ground and went to work locating the hole. He quickly determined he could patch the tire for us and did so. He could have stayed inside we would have never known he was there. We knew the facility was closed, we just pulled in to get off the road. This good Samaritan came to our rescue and boy was it cold outside. Thanks for your help! !! We would have been stranded forever because we didn't have a spare tire. You guys are the best.
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Sentiment Analysis
Mark is the ONLY manager that talk to me with a smile, showed me pictures of what they were going to do, and they did it.
Top Flight Auto Repair Service - Excellent Customer Service - I'll Highly Recommend & Spread the Word
I think the most thorough inspection I've seen ever.
Ed kept us well informed, so we could make the best decisions for us.
I was kept informed of what was being done and was even emailed a copy of the inspection report which included recommendations.
Great quick service
My Nissan Kicks will be back for more repairs when springs arrive.
Mark and his crew won’t do anything that doesn’t need to be done and they calls before hthey do anything with suggestions/options/solutions.
If you want honest and fair pricing, great customer service, then go to them.
Great communication, and timely deliver of said services within a communicated time-frame.
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