Harry Robinson Collision Center
Harry Robinson Collision Center, headquartered in Fort Smith, Arkansas, has grown into the leading provider of Automotive Damage Repair Services. Our customers in Fort Smith communities we serve, say that they would call us again before any other Auto Body Repair Shop! You can depend on us to provide you with the highest quality service, no matter how small the job. Features of our business include no sudden changes in price and excellent customer service. Give our team of skilled professionals a call today at (479) 646-1818.
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Sentiment Analysis
The staff is very friendly and very quick
Did a great job on my daughter's car.
I had my truck repaired there.
They've unfortunately had to take care of us on several occasions.
The staff at Harry Robinson is always first rate, very attentive to your needs, and very curious.
I dropped my car off for repairs on the 26th of April with a due date of the 6th of May they called me on the 4th and told me everything should be done on time only to call back on the 5th to inform me that it won’t be and they are having to replace the corner panel and gave me a due date of the 14th and they need more money we got with insurance extended the rental and got another check they called on 12th and informed me that should be ready by the afternoon of the 14th only to have them tell me on the 14th that still won’t be ready so got rent extended again and I informed them they need to have ready but 17th since I have a business trip on the 18th I took car to them on a recommendation of coworkers that said they do a good job even though I haven’t got car back yet I hope they do a good job with the work because other than when I got a estimate there customer service has been subpar to say least telling a customer it will be done twice only to back out and say nope its going take longer is not good also web site says they will send photos and keep you up to date on car is not truthful as the only time I have heard from them is to either tell be it will be done or to tell me they won’t have it done I really hope they do a good job but in the future if people ask even if they do a good job I will inform that their work is good but don’t expect your car back when they say it will be done also I attached a photo of damage that has taken over 3 weeks to repair got car back looks great so they did do a great job
Greg walked me through the entire experience and kept me informed on the process from estimate, working with the insurance company, and constant update on the progress being made on my repairs!
As a State Farm customer I appreciate they ease of coordination with my agent, the claims process and the body shop.
Very nice people I dealt with
They make sure the job is done right and correct.
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