Japanese Auto Masters
Japanese Auto Masters, founded in 1982 by Tom and Cindi Potter near the Virginia Beach oceanfront, has built a legacy of excellence in servicing Japanese-made vehicles. Our origins trace back to a time when there were no independent repair service centers exclusively catering to all Japanese makes and models. Tom recognized this gap and established Japanese Auto Masters to provide specialized care for Japanese vehicles, ensuring they received the precise attention and expertise they deserved. Over the years, our commitment to quality service has earned us a reputation as a trusted name in the automotive repair industry.
Official Website
We’ve sourced these Highlights directly from the business, so there may be some errors or omissions. Let us know if you have any feedback or suggestions on how to make this information better!
We’ve sourced this information directly from the business, so there may be some errors or omissions. If you have any feedback or suggestions on how we can improve this feature, we'd love to hear from you!
- Engine Diagnostics & Repair
- Warning Light Diagnostics
- Electrical Diagnostics & Repair
- Oil Change Services
- Fluid Exchanges
- Timing Belt Service
- Tune-Up Service
- AC / Heating Service & Repair
- Brake Service & Repair
- Tires & Wheel Alignment
- Steering / Suspension Service & Repair
- State Inspection
- Charging & Starting System Diagnostics & Repair
- Clutch Diagnostics & Repair
- Cooling/Heating System Diagnostics & Repair
- Drivetrain Diagnostics & Repair
- Exhaust System Diagnostics & Repair
- Filter Service and Replacement
- Fuel System Diagnostics & Repair
- General Automotive Diagnostics
- Vehicle Maintenance
- Automotive Security System Services
- Transmission Diagnostics & Repair
- Convenience in Auto Repair
Sentiment Analysis
I had a State Inspection and oil change performed, itwas completed for the estimated costs noted by the service advisor.
They explain everything, with no pressure to get things fixed that could "maybe wait till next time".
In 1995 my 1990 2wd Toyota pickup was experiencing an intermittent throttle increase/decrease issue after starting and intermittently.
Really appreciate the repair and price options presented as well as the on phone explanation of each service recommended after I approved the vehicle advisory check.
I originally was gonna drive to the appointment today on 5/24/24, but did an early bird drop off at Japanese Auto Masters on the day before because my vehicle got towed by a towing company dispatched by State Farm due to the starter going out.
Friendly, responsive and fair and reasonanle.
Always helpful, effective and complete in providing excellent care and explanations of the service provided.
Excellent customer service, outstanding repair & maintenance technicians.
But noticed another problem that he fixed while my engine was getting repaired thus saving me many hundreds of dollars in the future..
I can’t say enough good things about Japanese Auto Masters…from the time you call and speak with kind, professional administrative staff to the mechanics, who know their stuff.
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