Loyd's Automotive Diagnostic's & Repair
I don't think I've ever met a mechanic as friendly and helpful as Loyd. As a woman, I'm always concerned that mechanics/garages will try to oversell and overcharge. But Loyd was nothing but direct, honest, and helpful. I called for a quote on hub, bearing, and seals for my Tacoma and he and his staff was able to provide it within an half hour. Not only that, it was several hundred dollars less than what I had been quoted elsewhere. When Loyd discovered that the job was going to cost a little more than he initially thought, he called back and was very apologetic; he even said he'd understand if I went elsewhere. It was only a $40 difference but I appreciated that he called back, was honest, sincere, apologetic and understanding.
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Sentiment Analysis
You can tell that he actually cares about what he does and wants to help you out which was confirmed when he followed up the next day after I picked up my car just to see how things were and make sure I was still satisfied!
I took my ford focus it had swollen lugnuts Loydd iis honest and very professional
He really takes the time to explain what's going on and what the best course of action on your vehicle.
When Loyd discovered that the job was going to cost a little more than he initially thought, he called back and was very apologetic; he even said he'd understand if I went elsewhere.
Excellent service , communication and honesty are Loyd's trademarks, as well as fair pricing.
Lloyd's diagnostics is a very upfront and fair mechanic does not try to upsell you anything.
I had a flat tire and dropped my car off at Loyd's after hours.
I would definitely advise him as the stop when trying to solve a vehicle issue!
He's one of the best I've ever seen and I work with automotive shops for my job.
I took my 2005 Chevy Equinox on today to have a new computer put in!!!
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